Old World is proud to offer free standard ground shipping to anywhere in the lower 48 states.  We do charge a $25 crating fee for UPS shipments (under 60x25) or $60 for freight shipments.  We ship our tops fully crated for your protection not just wrapped in cardboard. Whether your top is shipped across state, across a few states, or shipped clear across country, freight handlers will beat your package up. We want you to feel confident that our packaging will keep your purchase safe.  Inside our wood sided crates your butcher block is also protected with cardboard.  We also ship finished with mineral oil or poly lacquer to avoid exposure to climate changes.  We have been shipping countertops cross country for many years and know that if they are not crated they WILL arrive broken or damaged.  It is for this reason that we build an extra strong crate and must charge a nominal fee for it. 

Many people who have purchased butcher block before have switched to our company not only for the quality but because we go the extra mile to fully crate each top that goes out instead of shipping it in cardboard like our competitors.  This makes our freight damage less than 1%.  Larger tops still risk damage because the carriers can be rough but we do everything we can to make sure it gets there in one piece.

The customer must be responsible for getting the freight off the freight truck and noting any potential damage before signing.  We will handle any freight claims if the customer does their part rather than leave it in the customer's hands as do our competitors.  WARNING:  If you neglect to inspect the item and just sign the bill of lading you have signed for it as is and Old World Butcher Blocks will not be responsible for fixing or replacing the top.

Lead times are not guaranteed.  Most maple tops ship in 2-3 weeks if not custom.  Other woods and custom sizes are 3-4.  Exotic woods can be 6-8 weeks.  Larger items not in stock typically ship in about 3 weeks.  If the item requires CNC work it adds one week.  If the items are in the varnique finish it may add 3 business days for adequate dry time.  If there is a problem with the top it may be remade adding a week.  If there is not adequate wood to make the top it could add time.  Once the product leaves the plant we are not responsible for time it takes in shipping or problems that can delay shipment such as loss or misrouting.  If the product is lost it does take time to remake and process claims.  We offer no monetary or other compensation for late items, drivers not showing up, delay of project etc.  These problems happen very rarely but if it happens to you please be patient and know that things happen beyond our control and we will try to work it out as quickly as we can.